Spring Blooms

 Contact Us

Department of Social Services
120 East Court Street
Rocky Mount, VA  24151

Phone: 540-483-9247

Deborah Powell, Director
E-mail: Social Services

Monday - Friday
8:30 am - 4:30 pm

220 Location Lobby Hours
Monday - Friday
8:30 am - 4:00 pm
8:30 am - 4:30 pm
(effective 01/01/2020)


Board Members

Blackwater District - B. W. Wright
Blue Ridge District - Jennie West
Boone District - John Lipscomb
Gills Creek District - Richard L. Kleckner, Chair Person
Rocky Mount District - Sharon Tudor
Snow Creek District - Bob Button
Union Hall District - Vacant

Call 483-9247 for information
on contacting your district representative


Social Services

The Franklin County Department of Social Services is one of 120 local departments in Virginia's public social services system. The Department is an agency of county government which administers federal, state, and local public assistance and social work service programs.


Administration, Finance & Human Resources
1549 Franklin Street
Rocky Mount VA 24151

Service Programs (Adult Protective Services, Child Protective Services, Foster Care & Prevention, TANF, View and Child Care Units)
120 East Court Street
Rocky Mount VA 24151

Other Eligibility Programs (SNAP, Medicaid & Energy)
11161 Virgil H Goode Hwy.
Rocky Mount VA 24151
Lobby Hours at this location are 8:30 am - 4:00 pm, Monday - Friday


Our mission is to protect the vulnerable, promote self sufficiency or maximum economic independence, and prevent negative social outcomes for the residents of Franklin County. 

Other Items of Interest

The Fuel/Heating Program begins on Tuesday, October 8th, 2019 through Friday, November 8th, 2019. Crisis Assistance begins on Friday, November 1st through Friday, March 13th. This is intended to meet a household’s emergency heating need. Assistance offered includes one-time only heat security deposit, portable heater for temporary use, purchase of home heating fuel, payment of heat utility bill, payment for emergency shelter, and/or heating equipment repair/purchase. Crisis Assistance for payment on cut off notices and low fuel/no fuel starts Wednesday, January 2nd thru Friday, March 13th.  Applications for Fuel and Crisis are accepted online at https://commonhelp.virginia.gov/access/, by calling the Enterprise Customer Service Center at (855) 635 – 4370, or by visiting the local department of social services.   

CommonHelp - CommonHelp  is a web-based system that allows Virginia citizens 24/7 easy access to screen and apply for Cash Assistance (TANF), Child Care Services, Energy Assistance (Fuel, Crisis and Cooling), Food Assistance (SNAP) and Medical Assistance. You can also renew your eligibility and report changes for all programs noted on the CommonHelp website.  

Virginia Freedom of Information Advisory Council Information

In accordance with federal law and U. S. Department of Agriculture policy, this institution is prohibited from discrimination on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. To file a complaint of discrimination, write to the USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TTY).